Feel free to contact us to discuss your needs.
Creation and maintenance of company specific or generic question banks.
Support for those studying for CII and IFS examinations.
Assessment and feedback of sales and other staff in their working environment.
Impact Interventions is experienced in helping with the effective development of groups and individuals.
We pride ourselves on a highly consultative approach to designing training.
Once we are certain that training is the most appropriate way to meet the client's objectives we agree high level training plans. These take into account the current knowledge and skills of the trainees, how they will be prepared for training and how the benefits will be embedded in the workplace. We then provide detailed plans for sign-off which include relevant and engaging activities suitable for the subject and the audience.
Blended learning describes any training process that includes a combination of two or more training methods. This often includes some form of e-learning combined with face to face training. We can help you design an integrated programme that will obtain the best result using the time and resources available.
We have successfully delivered both in-house and personally designed knowledge and skills training in a style determined by the subject and the needs of the group.
Design and delivery of a blended learning programme for an insurance company entering the enhanced annuity market, providing different levels of training for every member of staff.
Appropriate handling of regulated complaints has been delivered as an open course and also to a variety of companies, to support either senior managers in meeting their responsibilities or complaints handlers to carry out their work effectively.
Investigation and report on the training needs of a national banking organisation to prepare for the implementation of a company wide point of sale system covering multiple sales channels.
Training to help staff at all levels undertake their responsibilities effectively in relation to supervision in a regulated environment, either as an overall process or with reference to specific aspects such as appraisals.